Shipping Policy

Processing Time

Orders are processed within 1-2 business days of purchase (Monday-Friday, excluding holidays).

Shipping Rates & Delivery

We offer free standard shipping on all US orders over $75. Orders under $75 ship at a flat rate calculated at checkout. Standard delivery typically takes 4-7 business days after processing; expedited options are available at checkout.

Order Tracking

Once your order ships, you'll receive a shipping confirmation email with a tracking link. You can also track your order anytime on our Track Your Order page.

Address Accuracy

Please double check your shipping address at checkout. We are not responsible for orders shipped to an incorrectly entered address, but we're happy to help if you contact us promptly.

Delays

Occasionally shipments may be delayed due to carrier issues or high-volume periods. We appreciate your patience and will do our best to keep you updated.

Contact Us

Questions about shipping? Reach us at support@underlume.com or +1 737-290-6623.